Toll Free (800) 382-5879

Shipping Policy

Domestic Shipping:

Current Medical Technologies, Inc. offers two shipping carrier services; UPS or USPS for all orders. Orders placed by Physicians, Physical Therapists or their facilities are shipped via UPS Ground; unless otherwise directed by them. Orders placed by customers/patients are typically shipped via USPS Priority Mail. Please be aware, in most cases, USPS Priority may reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee. Therefore, Current Medical Technologies is not responsible for any lost or damaged items once it leaves our warehouse. Customer with lost or damaged items will have to seek resolution with the carrier service company.

(Update: As of November 30, 2016 we will no longer offer First Class Shipping.)

Orders placed before 2:00pm ET are usually shipped the same day unless product is back-ordered. Orders placed after 2:00pm ET are shipped the next business day unless the product is back-ordered. Orders placed after 2:00pm ET on Friday are shipped the following Monday unless product is back-ordered or if the day falls on a holiday. Current Medical Technologies, Inc. will notify customers via email/phone with respect to anticipated shipping date for all back-ordered products.

UPS delivery times vary depending on your location. The average delivery time is 2-6 days. Our shipping warehouse is based in Massachusetts. Therefore orders shipping to the Northeast US can expect delivery from 1-3 days, while orders going to the West Coast can expect delivery times ranging from 4-6 days. Please note, these dates are not a guarantee of delivery but rather a suggested time frame of when you may expect your shipment. All orders are shipped F.O.B. Shipping Point.

UPS does not deliver on Saturdays and Sundays. Please take this into consideration when choosing Next Day Air or 2nd Day Air Shipping.

UPS does not deliver on major U.S. holidays. Please check the UPS website for a list of UPS Holidays.

REMINDER: Please be sure to refer to the USPS or UPS website before placing your online order as expedited shipping may be interrupted or not available during the holiday season. CMT will not be responsible for late deliveries during this time period.

International Shipping:

Current Medical Technologies, Inc. also provides international shipping via UPS. The estimated cost of shipping provided through our website does not include any customs charges, fuel/duty fees or taxes imposed by the designated governing agencies. All orders shipped outside the United States may be subject to additional fees not included in the shipping charge assessed by Current Medical Technologies, Inc. Please note these fees can vary widely from country to country. Therefore, it is the responsibility of the Buyer/Customer to be aware of any additional fees associated with the import of products into their respective countries. Please contact your local customs office for further information. The Buyer/Customer agrees to be responsible for all additional fees (customs charges, fuel, duty, etc.) associated with shipping the purchased item(s) to the address provided by the Buyer/Customer.

There will be no refunds for any items ordered and purchased that the Buyer/Customer refuses to accept because of the additional fees charged. A refund will only be given in the event the item(s) is deemed damaged during shipping. Any damaged items will be returned to the manufacturer for repair and shipped back out to the Buyer/Customer. The Buyer/Customer will not be responsible for any shipping charge as a result of damage done during shipping. However, if the product is damaged while in the possession of the Buyer/Customer, then they will be responsible for all charges to ship the item back to Current Medical Technologies for manufacturer repair.

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75 Main Street • Lakeville, MA 02347 • Toll Free (800) 382-5879 • Fax (508) 947-1486 • www.cmtmedical.com • Email: info@cmtmedical.com

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