CMT Medical Technologies (hereinafter “the Company”) is committed to protecting your privacy. We may occasionally collect personally identifiable information with our shopping cart for the purpose of fulfilling your order. We use the information we collect on the site solely to make shopping at the Company possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. Easy Returns.We want you to be satisfied with your purchase. However, due to health industry standards we cannot accept the return of any open or used personal merchandise*. We can only accept merchandise that has been unused and is in its original packaging and is within the manufacturer’s warranty period. To receive your 100% refund please adhere to the following provisions.
Accessories or Supplies: No matter when you made your purchase, you can return your unused or defective accessories and supplies to us for a full refund. Defective merchandise is considered not properly working. Customer is responsible for all shipping charges related to the return of the product.
Software: Return unopened software that we currently sell for a full refund at any time. Well gladly exchange opened software for the same title.
Clinical items and Special Orders: In stock clinical items that are not special ordered or packaged/Bundled can be returned within 14 days without a restocking fee. Special Order and packaged/ bundled instrumentation will be charged a 25% restocking fee.
We will refund by check if paid by check, or credit your account if you paid by credit or debit card. Please note Buyer assumes responsibility for shipping to and from Current Medical Technologies. Simply return your purchase in saleable condition with the original packaging, including UPC code, manuals, parts, and your receipt or packing slip. Any return without a receipt or packing slip is subject to verification and we may ask you for identification.
All order received before 2pm. EST will be shipped same day unless product is back ordered. Orders received after 2pm EST will ship on the next business day unless back ordered. Current Medical Technologies will notify customers via email with respect to anticipated shipping date for all back ordered products.
*personal merchandise is described as merchandise that have the potential to come into contact with bodily fluids and cannot be re-used per FDA regulations.
If you have any further questions, please contact us at firstname.lastname@example.org or call us at 800-382-5879